Privacy policy

Last updated: August 10, 2026

Amezna operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the "Services"). Amezna is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how Amezna collects, uses, discloses, and protects your personal information when you visit our website, use our Services, make a purchase, contact us, or otherwise interact with us.

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy controls with respect to the collection, processing, and disclosure of your personal information.

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.

Personal Information We Collect or Process

When we use the term "personal information," we mean information that identifies, relates to, describes, or can reasonably be linked to you or another person. Personal information does not include information that has been anonymized or de-identified so that it cannot reasonably be linked to you.

Depending on how you interact with our Services, where you live, and what applicable law permits or requires, we may collect or process the following categories of personal information:

  • Contact details: such as your name, billing address, shipping address, email address, and phone number if provided during checkout or customer support communication.
  • Order and transaction information: such as products you view, add to cart, purchase, return, or cancel, as well as your order history and transaction details.
  • Payment information: such as payment method details, payment confirmation, and related payment information. Payment information is processed through our payment service providers and is not stored directly by Amezna in full card form.
  • Account information: such as your username, password, account preferences, saved addresses, and settings if you create an account.
  • Customer support information: such as information you provide when contacting us by email or through customer service channels.
  • Device and technical information: such as your IP address, browser type, device type, operating system, network connection, and other identifiers.
  • Usage information: such as how you browse, search, interact with, and navigate our website and Services.

Sources of Personal Information

We may collect personal information from the following sources:

  • Directly from you when you place an order, create an account, contact us, subscribe to marketing communications, or otherwise provide information to us.
  • Automatically through our Services through cookies, pixels, analytics tools, and similar technologies.
  • From service providers, including Shopify, payment processors, fulfillment partners, shipping providers, analytics providers, customer support tools, and other vendors that help us operate our business.
  • From business and marketing partners where permitted by applicable law.

How We Use Your Personal Information

We may use your personal information for legitimate business purposes, including:

  • Providing, operating, and improving our Services;
  • Processing and managing orders and payments;
  • Arranging shipping and providing tracking or delivery updates;
  • Managing returns and refunds;
  • Maintaining customer accounts and preferences;
  • Responding to customer service inquiries;
  • Sending transactional and service-related communications;
  • Providing marketing and advertising where permitted by law;
  • Detecting and preventing fraudulent, unauthorized, illegal, or malicious activity; and
  • Complying with applicable legal and regulatory obligations.

Cookies and Similar Technologies

We and our service providers may use cookies, pixels, tags, analytics tools, and similar technologies to operate our website, remember your preferences, understand how customers use our Services, improve website performance, and support marketing and advertising activities.

You may manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the website or your ability to use certain features.

How We Disclose Personal Information

We may disclose personal information to third parties for legitimate business purposes, including:

  • Shopify and other service providers that help operate our store;
  • Payment processors and financial service providers;
  • Shipping and fulfillment providers;
  • Marketing and advertising service providers where permitted by law;
  • Government, legal, regulatory, or safety-related parties when required or permitted by law; and
  • Parties involved in a merger, acquisition, restructuring, financing, sale of assets, or similar business transaction.

Relationship with Shopify

Our store is hosted by Shopify. Shopify provides the ecommerce platform that allows us to sell our products and Services to you.

Information you submit through our store may be transmitted to and processed by Shopify and other third parties that help provide and improve the Services.

Shopify may also independently collect and process information relating to your interaction with Shopify services. For more information, you may review Shopify's Consumer Privacy Policy at:

https://privacy.shopify.com/en

Third-Party Websites and Links

Our Services may contain links to websites or online platforms operated by third parties. We encourage you to review the privacy policies, security practices, and terms of any third-party websites you visit.

We are not responsible for the privacy, security, accuracy, or content of websites or services that we do not operate or control.

Children's Data

Our Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in their jurisdiction.

If you are a parent or guardian and believe that a child has provided us with personal information, please contact us so that we can take appropriate steps to delete such information.

We do not have actual knowledge that we sell or share personal information of individuals under 16 years of age, as those terms may be defined under applicable privacy laws.

Security and Retention of Your Information

We take reasonable measures to help protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information for as long as reasonably necessary to provide the Services, maintain accounts, complete transactions, comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, and support legitimate business purposes.

Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, including:

  • The right to access or know the personal information we hold about you;
  • The right to request deletion of certain personal information;
  • The right to request correction of inaccurate personal information;
  • The right to request a portable copy of certain personal information;
  • The right to opt out of certain sale, sharing, or targeted advertising activities where applicable; and
  • The right to manage marketing communications.

You may unsubscribe from promotional emails at any time by using the unsubscribe link included in those communications. We may still send transactional or service-related communications concerning your orders or account.

To exercise applicable privacy rights, contact us at support@amezna.com. We may need to verify your identity before processing your request where permitted or required by law.

We will not discriminate against you for exercising applicable privacy rights.

Global Privacy Control and Do Not Track

Where required by applicable law, if you visit our website using a browser or device with a recognized Global Privacy Control opt-out preference signal enabled, we will treat that signal as an applicable opt-out request for that browser or device.

Other than legally recognized opt-out preference signals where applicable, we do not currently respond to standard "Do Not Track" browser signals.

International Transfers

Your personal information may be transferred, stored, or processed outside the country or region where you reside.

Where applicable law requires specific safeguards for international transfers, we will rely on recognized transfer mechanisms or other legally approved safeguards.

Complaints

If you have concerns about how we process your personal information, please contact us using the information below. Depending on where you live, you may also have the right to lodge a complaint with an applicable data protection authority.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, technologies, legal requirements, or operations. When we make changes, the revised version will be posted on this page and the "Last updated" date will be updated.

Contact Us

If you have any questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us:

Company Name: KEPTNEAT INC
Store Name: Amezna
Address: 441 WADSWORTH BLVD STE 158 LAKEWOOD, CO 80226
Email: support@amezna.com
Business Hours: Monday-Friday, 9:00 AM to 5:00 PM Eastern Time (ET)