Terms of service

Last updated: August 10, 2026

Overview

Welcome to Amezna. Throughout these Terms of Service, "we," "us," and "our" refer to Amezna and KEPTNEAT INC.

Amezna operates this website and store, including all related content, features, tools, products, and services (collectively, the "Services"), to provide you with an online shopping experience. Our store is powered by Shopify, which helps us operate the Services.

These Terms of Service ("Terms"), together with any policies referenced herein, describe your rights and responsibilities when using our Services.

By accessing, browsing, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our Services.

Section 1 - Access and Account

By using our Services, you confirm that you are at least the age of majority in your state, province, or country of residence, or that you have given consent for any minor dependents using your device to access the Services.

To use certain parts of our Services, including making a purchase, you may be required to provide information such as your name, email address, billing information, payment information, and shipping address.

You agree that all information you provide is accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for activity occurring under your account.

Section 2 - Products

We make reasonable efforts to display product images, colors, descriptions, pricing, and availability as accurately as possible. However, actual product colors or appearance may vary depending on your device, screen settings, lighting, production characteristics, and other display conditions.

We do not guarantee that product appearance, quality, size, color, or other features will exactly match your expectations or what is displayed on your screen.

Product descriptions, prices, promotions, and availability may be changed at any time without prior notice. We reserve the right to discontinue products or limit quantities at our discretion.

Section 3 - Orders

Placing an order through our Services constitutes an offer to purchase. We reserve the right to accept, reject, cancel, or limit an order at our discretion.

An order is not considered accepted until payment has been successfully processed and we confirm acceptance.

Please review your order carefully before submitting it. Cancellation requests may not be possible after an order has entered processing.

If we change or cancel an order, we may attempt to notify you using the contact information provided at checkout.

Returns and refunds are governed by our Return & Refund Policy.

Section 4 - Pricing and Billing

All prices, discounts, and promotions are subject to change without notice. The price charged will be the price displayed when your order is placed and confirmed.

Unless otherwise stated, prices do not include applicable taxes, shipping charges, customs duties, import charges, or other fees that may apply.

You agree to provide accurate and current billing and payment information.

By submitting payment information, you represent that:

• The information you provide is accurate and complete;
• You are authorized to use the payment method provided;
• You authorize us and our payment processors to charge the applicable amount; and
• You agree to pay all applicable charges, including shipping fees and taxes.

Section 5 - Shipping and Delivery

Shipping and delivery times are estimates and are not guaranteed. Actual delivery times may vary depending on product availability, destination, carrier operations, weather, holidays, customs, or other circumstances beyond our reasonable control.

Please review our Shipping Policy for more detailed information.

Section 6 - Intellectual Property

All content and materials available through our Services, including text, images, graphics, videos, audio, trademarks, logos, product names, design elements, and site layout, are owned by or licensed to Amezna, KEPTNEAT INC, our affiliates, licensors, or content providers and are protected by applicable intellectual property laws.

You may use the Services only for lawful personal and non-commercial purposes. You may not reproduce, distribute, modify, publish, display, sell, license, or otherwise exploit any portion of the Services without prior written authorization.

Section 7 - Optional Tools

We may provide access to third-party tools, features, or applications that we do not control or monitor.

Such tools are provided "as is" and "as available." Your use of third-party tools may also be subject to the terms and policies of the applicable third-party provider.

Section 8 - Third-Party Links

Our Services may contain links to third-party websites, content, applications, or services.

We are not responsible for the content, accuracy, privacy practices, security, policies, products, or services of third-party websites or providers.

Section 9 - Relationship with Shopify

Our store is powered by Shopify, but all sales and transactions are between you and Amezna.

Shopify is not responsible for products purchased from Amezna, delivery issues, customer service matters, returns, refunds, or other claims relating to transactions between you and us.

Section 10 - Privacy

Personal information collected through our Services is handled in accordance with our Privacy Policy and, where applicable, Shopify's privacy practices.

Section 11 - Feedback, Reviews, and User Content

If you submit reviews, comments, suggestions, photographs, ideas, or other content ("Feedback"), you grant us a worldwide, perpetual, royalty-free, transferable, and sublicensable license to use, reproduce, modify, publish, distribute, display, and otherwise use that Feedback for lawful business purposes.

You represent that content you submit is accurate, lawful, and does not infringe the rights of any third party.

Section 12 - Errors, Inaccuracies, and Omissions

Our Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, shipping charges, delivery estimates, availability, or other information.

We reserve the right to correct errors, update information, or cancel affected orders where necessary.

Section 13 - Prohibited Uses

You may not use our Services to:

• Violate applicable laws or regulations;
• Infringe intellectual property or other rights;
• Harass, threaten, abuse, defame, or discriminate against others;
• Provide false or misleading information;
• Upload viruses, malware, spam, or harmful code;
• Scrape or extract data without authorization;
• Bypass security features or access restrictions;
• Impersonate another person or entity; or
• Engage in conduct that may harm Amezna, KEPTNEAT INC, Shopify, our customers, or other users.

Section 14 - Automated Access and Agents

Any crawler, bot, artificial intelligence tool, software, service, or automated or semi-automated system accessing our Services must comply with these Terms and may not circumvent technical restrictions, impersonate human behavior to avoid detection, or collect content without authorization.

We reserve the right to limit, block, or restrict automated access.

Section 15 - Termination

We may suspend or terminate access to the Services where we reasonably believe these Terms have been violated or where use of the Services may cause harm.

Section 16 - Disclaimer of Warranties

The Services and products offered through them are provided on an "as is" and "as available" basis except where expressly stated otherwise or where applicable law provides otherwise.

To the fullest extent permitted by law, we disclaim applicable implied warranties, including warranties of merchantability, fitness for a particular purpose, durability, title, and non-infringement.

Section 17 - Limitation of Liability

To the fullest extent permitted by applicable law, Amezna, KEPTNEAT INC, our affiliates, officers, employees, agents, contractors, licensors, and service providers shall not be liable for indirect, incidental, punitive, special, consequential, or exemplary damages arising from your use of our Services or products.

Nothing in these Terms excludes liability that cannot lawfully be excluded.

Section 18 - Indemnification

You agree to indemnify and hold harmless Amezna, KEPTNEAT INC, and their affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from claims, liabilities, losses, damages, and reasonable expenses arising from your breach of these Terms, violation of law or third-party rights, misuse of the Services, or unlawful content submitted by you.

Section 19 - Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be enforced to the maximum extent permitted by law and the remaining provisions will remain effective.

Section 20 - Entire Agreement and Waiver

These Terms, together with policies posted on this website, constitute the agreement between you and Amezna concerning use of the Services.

Our failure to enforce any right or provision does not constitute a waiver of that right or provision.

Section 21 - Assignment

You may not assign or transfer your rights or obligations under these Terms without prior written consent.

We may assign or transfer these Terms in connection with a merger, acquisition, restructuring, financing, or sale of assets.

Section 22 - Governing Law

These Terms and any separate agreements through which we provide Services shall be governed by and construed in accordance with the laws of the State of Colorado, United States, without regard to conflict-of-law principles.

Any dispute arising from or relating to these Terms or the Services will be handled in the applicable courts located in Colorado, United States, unless otherwise required by applicable law.

Section 23 - Headings

Section headings are included for convenience and do not affect interpretation of these Terms.

Section 24 - Changes to These Terms

We may update these Terms by posting a revised version on this page. Your continued use of the Services following publication of revised Terms constitutes acceptance of those changes to the extent permitted by law.

Section 25 - Contact Information

Questions about these Terms of Service should be sent to support@amezna.com.

Company Name: KEPTNEAT INC
Store Name: Amezna
Address: 441 WADSWORTH BLVD STE 158 LAKEWOOD, CO 80226
Email: support@amezna.com
Business Hours: Monday-Friday, 9:00 AM to 5:00 PM Eastern Time (ET)